FAQ

What are our products manufactured from?

All of our Frames are manufactured from 100% high quality high grade Aluminum.

What is the difference between a Clear PVC cover and Anti-glare PVC covers?

The anti-glare PVC cover is designed to reduce the glare of light so that your poster can convey its message and be viewed from any angle in bright settings such as Retail Environments. 99.5% of our customers appreciate this great feature as they know their message or promotion will be seen by their target audience at any angle, as they walk along a mall, past a store, etc.  Very occasionally, customers are using the frames in an environment where there is no glare or such issues. On these occasions they may prefer a crystal clear (but glossy) finish cover.

Is the visible area same as the poster size?

In any frame you will not be able to see the extreme edge of your poster and most poster designers have this in mind and have nothing important at the extreme edge.

How can I make a purchase?

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept Visa and MasterCard. If you do not wish to pay online, you may send your card information via phone, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

How much does it cost to have branding printed on the frames?

We are specialists for branding of Snap Frames and use latest Screen Printing Technology to give your Snap Frames that professional Branded look. Many leading brands have used us for this service. Your logo needs to have a transparent back ground and you can leave the rest to us. Full color or single color printing is available. We typically require 3 Days’ notice for Screen Printed Branded Snap Frames and price is from $1.00 to $5 depending on quantity required. Rush Service with vinyl stickers is also available within around 3 Days.

Where will my frames shipped from?

All the frames will be shipped from our warehouse in Henderson and Rosedale, Auckland.

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